Process to fix "Critical Error Database" issue
1. Remote into customers computer.
2. Download the WinTouch program
3. Install the TOUCH program over existing installation.
4. Open software and see if issue is resolved.
5. If not resolved then search for "ODBC Data Sources (32 bit)"
6. Add new "User Data Sources"
7. Select Driver " Microsoft Access Driver (.mdb)"
8. Fill in fields displayed on computer
Data Source Name: Database Di Microsoft Access
Description: None
9. Click "OK" and recheck to see if the issue has been resolved by opening the TOUCH program.